Privacy Policy MR 88 – Member Personal Data Protection, Malaysia

At MR 88, your privacy is not a mere formality — it is our most serious responsibility. This document sets out in detail how we collect, use, store, and protect your personal data as a member of the mr88.cash platform. Please read it carefully before registering or using our services.

Last updated: 1 January 2026 Bahasa Melayu (ms-MY) 256-bit SSL Protected Malaysia
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256-bit SSL Encryption
Data Not Sold
Secure Storage
Full Member Control
PDPA Compliance

Six Core Pillars of Data Protection at MR 88

This is a concrete commitment MR 88 to every member regarding the protection of your personal data.

Bank-Grade Encryption

All personal data and financial transactions on MR 88 is protected with 256-bit SSL encryption – the same standard used by Maybank2u, CIMB Clicks, and Malaysia's leading financial institutions. No data is transmitted without protection.

Your Data Is Never Sold

MR 88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this Privacy Policy.

Full Member Control

You have full rights to access, correct, or request the deletion of your personal data at MR 88. Submit your request via email to support@mr88.cash and we will respond within 14 business days.

Transparent Cookies

We use cookies to enhance your browsing experience on the platform MR 88. You are informed of the use of cookies and may manage your cookie preferences through your browser settings at any time.

Secure Data Storage

Member personal data MR 88 stored on servers protected by strict physical and digital access controls. Access to member personal data is granted only to staff who require it to carry out their duties.

Malaysia PDPA Compliance

MR 88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). All our personal data collection and processing practices are designed to meet the applicable data protection legal requirements in Malaysia.

Important: This Privacy Policy explains how MR 88 (mr88.cash) collects, uses, discloses, and protects your personal information. By using our platform, you agree to the privacy practices described in this document. Please read it carefully.

1Introduction & Scope of This Privacy Policy

MR 88 (operating at mr88.cash) values the privacy of every member and user of our platform. This Privacy Policy outlines our practices regarding the collection, use, storage, protection, and disclosure of your personal data in connection with your use of the online entertainment platform MR 88.

This Privacy Policy applies to all registered members, website visitors, and anyone who interacts with the platform MR 88 — whether via web browser, mobile app, or other communication channels such as live chat and customer support email.

By registering an account, accessing, or using any part of the platform MR 88, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with Terms & Conditions MR 88.

Language Note: This document is provided in Bahasa Melayu as the primary language for the ease of understanding of Malaysian members. In the event of any ambiguity in interpretation, this version shall prevail.

2Types of Personal Data We Collect

MR 88 collects various types of personal data from members and users of our platform. This data is gathered through three main channels: (i) information you provide directly, (ii) data collected automatically as you use the platform, and (iii) data we receive from authorised third parties.

2.1 Data You Provide Directly
Data Category Sample Information
Identity Information Full name, MyKad number, date of birth, gender, nationality
Contact Information Email address, phone number, Malaysian residential address
Account Information Username, password (encrypted), security questions
Financial Information Touch 'n Go account number, GrabPay ID, FPX bank account number, deposit and withdrawal records
Verification Documents MyKad copy, bank statements (for identity verification)
Communications Live chat conversation records, emails to customer support
2.2 Automatically Collected Data

When you use the platform MR 88, we automatically collect the following technical information:

  • Your IP address, browser type, and device operating system;
  • Gaming activity data – games played, bet amounts, session duration, and game results;
  • Access logs – login dates and times, pages visited, session duration;
  • General location data based on IP address (state/city, not precise location);
  • Cookie data and similar tracking technologies (see Section 8).

3How We Use Your Personal Data

MR 88 uses collected personal data for legitimate and specific purposes only. We do not use your data for any purpose beyond what is stated here without first obtaining your consent.

  • Account Management: Creating and managing member accounts, verifying identity, and processing registrations;
  • Service Delivery: Enabling you to access and play all games at MR 88, processing deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX, and managing withdrawals;
  • Security & Verification: Verifying your identity during login and transactions, detecting and preventing fraud, money laundering, and suspicious activity;
  • Legal Compliance: Fulfilling compliance obligations including anti-money laundering (AML) requirements and identity verification (KYC);
  • Customer Support: Processing your enquiries and complaints, and communicating with you regarding your account or transactions;
  • Platform Enhancement: Analysing usage patterns to improve the platform's functionality, performance, and user experience MR 88;
  • Account-Related Communications: Sending important notifications related to your account, security, and promotions you have opted in to receive;
  • Responsible Gaming: Monitoring gameplay patterns for the purpose of Responsible Gaming and reach out to members who show signs of problem gambling.

4Legal Basis for Data Processing

MR 88 processes your personal data on one or more of the following lawful bases under Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent: You have given explicit consent for the processing of your personal data for a specific purpose – such as receiving marketing communications;
  • Contractual Necessity: Data processing is necessary to fulfil the contract between you and MR 88 – including managing your account and processing transactions;
  • Legal Obligation: Processing is necessary for MR 88 to comply with applicable legal obligations;
  • Legitimate Interests: Processing is necessary for legitimate interests MR 88 – such as fraud detection and platform security – that do not override your fundamental rights and freedoms.

5Data Sharing & Disclosure

MR 88 does not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your data in the following limited and specific circumstances:

5.1 Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform MR 88, including:

  • Payment service providers — such as Touch 'n Go eWallet, GrabPay, DuitNow, and the FPX network — for the purpose of processing your deposits and withdrawals;
  • Game providers – such as Pragmatic Play, PG Soft, and Spadegaming – which require certain technical data to function;
  • Cloud service and IT infrastructure providers that manage our platform servers;
  • Data analytics companies that help us understand platform usage patterns (in aggregated and anonymised format).

All of these service providers are bound by data confidentiality agreements and are only permitted to use your data for the purposes specified by MR 88.

5.2 Legal Requirements

We may disclose your personal data where required by law, court order, direction from law enforcement authorities, or regulatory compliance obligations — including reports related to money laundering submitted to the relevant authorities in Malaysia.

Important Note: Your personal data never shared with advertisers, third-party marketing companies, or any party unrelated to the operation of the MR 88 platform for commercial gain.

6Data Security Measures

MR 88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Key security measures we have in place include:

  • Encryption of Data in Transit: All data transmitted between your device and the MR 88 protected with TLS/SSL 256-bit protocols;
  • Encryption of Stored Data: Sensitive data such as passwords and financial information is stored in encrypted form using strong hashing algorithms;
  • Internal Access Controls: Access to member personal data within our internal systems is governed by a need-to-know principle, with comprehensive audit logs maintained;
  • Regular Security Audits: Security System MR 88 regularly tested and audited by independent cybersecurity experts;
  • Two-Factor Authentication (2FA): Available to all members and strongly recommended for added account protection;
  • 24/7 Threat Monitoring: An automated monitoring system operates around the clock to detect suspicious activity.
Note: While MR 88 takes all reasonable precautions, no security system can guarantee 100% protection against all cyber threats. You are also responsible for keeping your password and account login credentials confidential.

7Data Retention Period

MR 88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

Data Category Retention Period
Active account data (name, email, phone number) Throughout active account period + 5 years after closure
Financial transaction records (deposits, withdrawals) 7 years (financial legal requirement)
Gaming logs and account activity 3 years after last activity
Communication records (live chat, support emails) 2 years after last communication
Identity verification documents (MyKad, bank statements) 5 years after account closure (AML requirement)
Non-essential cookie data Up to 12 months, or until you delete it

Once the relevant retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.

8Cookies & Tracking Technologies

Platform MR 88 use cookies and similar tracking technologies to enhance user experience, analyse platform performance, and maintain the security of your login session.

Types of Cookies We Use
  • Essential Cookies (Required): Required for core platform functionality such as login authentication, session security, and remembering your language preferences. These cookies cannot be disabled without affecting platform functionality;
  • Performance Cookies: Collecting information on how you use the platform (pages visited, time spent) to help us improve the user experience. This data is aggregated and anonymised;
  • Functional Cookies: Enables the platform to remember your preferences such as username (for login convenience), game settings, and display preferences;
  • Analytics Cookies: Helps us understand platform traffic patterns and usage for the purpose of continuous improvement.
Managing Cookies

You can manage and/or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain features on the platform. MR 88.

9Your Personal Data Rights

As a member MR 88 and data subjects under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide it within 14 business days.

Right to Rectification

You have the right to request that we correct any of your personal data that is inaccurate or incomplete.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, subject to legal retention obligations.

Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances as provided under the law.

Right to Object

You have the right to object to the processing of your personal data for specific purposes, including direct marketing.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

How to Submit a Request: To exercise any of the above rights, contact our Data Privacy Officer at privacy@mr88.cash or by emailing our customer support team at support@mr88.cash. Please state the nature of your request and include proof of identity. We will process your request within 14 business days.

10Children's Privacy

Platform MR 88 is intended exclusively for users aged 18 years of age and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that personal data belonging to a child under 18 has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the account in question.

If you are a parent or guardian who believes that your child has registered an account on MR 88, please contact us immediately at support@mr88.cash for prompt action.

Note: This platform contains gambling content suitable for adults only. MR 88 conduct age verification during registration and reserve the right to request age verification documents at any time.

11Links to Third-Party Services

Platform MR 88 may contain links or integrations with third-party services such as game providers and payment gateways (Touch 'n Go eWallet, GrabPay, DuitNow, and others). This Privacy Policy applies solely to the MR 88 (mr88.cash) only.

When you use third-party payment services such as Touch 'n Go eWallet or GrabPay to make deposits or withdrawals on MR 88, the privacy policies of those companies will apply to transactions conducted on their platforms. We recommend reading the privacy policy of each third-party service you use.

MR 88 is not responsible for the privacy practices or content of third-party websites or services that are not under our control.

12Privacy Policy Amendments

MR 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or the services we offer.

When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this document and, in the case of significant changes, notify you via email to your registered address or through a prominent notice on the platform's main page MR 88.

Continued use of the platform MR 88 after the changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

13Contact Us – Privacy-Related Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices MR 88, we encourage you to reach us through the following channels:

  • Privacy Email: privacy@mr88.cash (for enquiries specifically related to personal data)
  • General Support Email: support@mr88.cash
  • Live Chat: Available 24/7 directly within the MR 88 platform (response time < 3 minutes)

For requests relating to personal data rights (access, correction, deletion), please clearly state the type of request and include valid proof of identity. We will notify you of the status of your request within 5 working days and resolve it within 14 business days.

If you are dissatisfied with how we handle your personal data or with our response to your request, you have the right to lodge a complaint with the Department of Personal Data Protection under Malaysia's Ministry of Communications and Digital.

Response Time: We are committed to acknowledging all privacy-related enquiries within 48 hours and resolve each request within 14 business days of the date of receipt.

Your Privacy Is Protected. Play with Peace of Mind at MR 88!

Your data is protected by 256-bit SSL encryption. Deposit from as little as RM10 via Touch 'n Go, GrabPay, or DuitNow — safely and securely. Over 1,500 games are waiting for you today!

By registering, you agree to the Terms & Conditions and the MR 88 Privacy Policy. For users aged 18 and above only.

Bahasa Melayu